NO LONGER CONFINED BY THE WALLS OF YESTERDAY
NO LONGER CONFINED BY THE WALLS OF YESTERDAY
NO LONGER CONFINED BY THE WALLS OF YESTERDAY
NO LONGER CONFINED BY THE WALLS OF YESTERDAY
CONTACT CENTER REDEFINED
NO LONGER CONFINED BY THE WALLS OF YESTERDAY
CONTACT CENTER REDEFINED
NO LONGER CONFINED BY THE WALLS OF YESTERDAY
CONTACT CENTER REDEFINED
NO LONGER CONFINED BY THE WALLS OF YESTERDAY
Every business is different. LEC has a different solution for every business.
The range and scope of solutions available to interact with customers have changed, and they are ever-changing. Traditional deployment of a call center across multiple sites and geographies required long lead times, additional specialized infrastructure, and a dedicated IT staff. It was a luxury available only to the largest of businesses. Through our innovative service framework, we make it fast and easy to deploy a virtual solution
The flexible architecture of virtual customer service allows our partners to integrate their headquarters, remote offices, and outsourced locations without revisiting their own infrastructure. Even better, the flexibility inherent in a virtual approach makes its way to customized pricing and our partners’ own unique business needs and goals. Our agents operate seamlessly as one team and enable customers to access talent outside your geography, eliminate overtime costs, and reduce overhead.
Whatever the size, specialization, or complexity of your business, your customer-facing interactions can now be as robust and ambitious as your business goals.
Because we love to buck the status quo! Business as usual is offensive to us. Who goes into business to become ‘ORDINARY’ anyway? Not us. We are in it to be extraordinary! We are a group of rebels who struggle with coloring inside the lines of business norms. We love the fringe, and the excitement of being on the edge. We live for those places that are uncharted, and where limitation dissolves. It is with this adventurous, uninhibited drive that we approach the success of our clients and partners Tell us something isn’t possible. We dare you.
Because we love to buck the status quo! Business as usual is offensive to us. Who goes into business to become ‘ORDINARY’ anyway? Not us. We are in it to be extraordinary! We are a group of rebels who struggle with coloring inside the lines of business norms. We love the fringe, and the excitement of being on the edge. We live for those places that are uncharted, and where limitation dissolves. It is with this adventurous, uninhibited drive that we approach the success of our clients and partners Tell us something isn’t possible. We dare you.
To be clear, we are, in every way, a Business Process Outsourcing (BPO) company. That said, we are not confined to a legacy understanding of what outsourcing has become, or what it can be. Business Process Outsourcing (BPO) is a broad concept under which third party contractors perform set of business activities, or sometimes a single function. Processes typically “outsourced” include payroll, benefits administration, sales, customer care, chat support, and other back end office support. Although we offer expertise in these traditional areas, we are not confined to them, or the methods in which they are offered. Instead we choose position ourselves as offering solutions in three primary ways:
To be clear, we are, in every way, a Business Process Outsourcing (BPO) company. That said, we are not confined to a legacy understanding of what outsourcing has become, or what it can be. Business Process Outsourcing (BPO) is a broad concept under which third party contractors perform set of business activities, or sometimes a single function. Processes typically “outsourced” include payroll, benefits administration, sales, customer care, chat support, and other back end office support. Although we offer expertise in these traditional areas, we are not confined to them, or the methods in which they are offered. Instead we choose position ourselves as offering solutions in three primary ways: